Where to review Porkbun

Our goal is to provide the best customer experience in the (dot) biz. If you’re especially loving the support you’ve received from Porkbun—or maybe our pricing or easy-to-use interface is rocking your world—rate us! Here’s the registrar ranking sites where we have profiles:

Thanks for your review! Rating Porkbun helps us continue to offer industry-low prices without sacrificing standard features like free SSL, WHOIS Privacy, and top-notch support.

Disappointed with a recent customer service experience at Porkbun? We want to make things right. Send your complaint via our feedback form, email support@porkbun.com, or call us directly at 1-855-PORKBUN.

 

Why Porkbun is actually the best deal around

Why choose Porkbun?

In a word: value. You’ll usually end up paying less over a three year period if your domain is registered at Porkbun… sometimes a lot less. Email us at support@porkbun.com for a quote!

But wait, there’s more: SSL and WHOIS Privacy (essential features for keeping eavesdroppers and spammers away from your domain) are included free with every Porkbun domain.

Plus, at Porkbun, you get free email forwarding, free web hosting through our Weebly-powered site builder, and free top-notch tech support. We think we’re the best deal around, and we hope you’ll agree!

How to transfer a domain from Porkbun to another registrar

Transferring a domain to another registrar? Before you go, we’d love it if you took a moment to read “Why Porkbun is actually the best deal around.” You might be surprised at the answer!

Still want to transfer your domain away?

Let’s do it!

Before we start, please answer the following questions:

Was your domain first registered 60 or more days ago? If so, great! If not, you’ll need to wait until the 60 day mark before transferring it away from Porkbun. We feel your pain, but our hands are tied.

Has your domain been with Porkbun for at least 60 days? Same deal as above. ICANN rules say a domain must stay at one registrar for 60 days before it can be transferred to another. Please keep in mind that if you become dissatisfied with your new registrar, you’ll need to wait 60 days to transfer your domain back to Porkbun for the same reason.

Preparing your domain for transfer

Next, let’s check to make sure your domain is ready to be transferred.

First up, make sure that your contact info at Porkbun is up-to-date. If you’ve changed email addresses since you first registered your domain, now’s the time to update your contact info. The registrar you’re transferring to will require that the contact info attached to your domain have an up-to-date email address. To change it, log into Porkbun and from the Domain Management console, locate your domain. To the right of the domain, find and click the gear icon. Select “Contacts.”

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Verify that the email address on file is correct. If it’s not, change it. If you’re setting contact types individually, make sure the email address is current for both the Registrant and Administrative contact. Once your info is current, click Submit to apply your changes and return to the Domain Management console.

The second step to prepare is to unlock your domain.

This one’s easy: click the green locked padlock icon to the right of your domain. You’ll be asked if you’re sure you want to unlock the domain. Say yes. The green padlock icon appears is replaced by a grey unlocked padlock icon to indicate that the domain is unlocked and ready to transfer.

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…and the third and final step:

Turn off WHOIS Privacy. Click the green sunglasses icon to the right of your domain. You’ll be asked if you’re sure you want to turn off WHOIS Privacy. Click OK. The green sunglasses icon is replaced by a grey regular-glasses icon to indicate that WHOIS privacy is turned off.

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Get your authorization code

We’re almost there! You need to grab an authorization code (aka EPP key) to prove that you’re you. From your Domain Management console, click the gear icon and select “Transfer Auth Code.” screen-shot-2016-11-18-at-8-52-46-am

A window will pop up with your key.

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Initiate the transfer

In another tab or window, connect to your new registrar and begin the process of transferring over your domain. When asked for your authorization code, copy and paste in the code you generated in the previous step.

Once you’ve paid your new registrar, they’ll send you an email to confirm the transfer.

We’re sorry to see you go!

Hey, we’re sorry it didn’t work out. No hard feelings. If you are ever dissatisfied with your new registrar, or you just miss us, it’s easy to transfer your domain back to Porkbun. In most cases any months of registration you purchased at the other registrar will automatically added to your Porkbun account upon your return! We’ll miss you in the meantime, though.

Arrivederci!

How long will it take?

When it comes to domains, everything takes time. Whether you’re waiting five minutes for a DNS record to propagate or 65 days for an expired domain to become available, there’s a lot of numbers to keep track of, and a lot of misinformation on the web about how long everything takes. To set the record straight, we had our tech team compile and verify the following list.

 

Changes to domain records

While everyone wishes changes to their DNS configuration appeared worldwide instantly, the sad truth is that DNS can be slow to update. How long will it take for your changes to apply?

Time it takes for a brand new DNS record to resolve worldwide:

0-5 seconds.

When you add a new DNS record via Porkbun’s Domain Management console, it almost always resolves everywhere moments after you click “add.”

Time it takes for a change to a Porkbun-hosted DNS record to update worldwide:
five minutes.

Unlike new records, modifications to an existing record take some time before they’re live everywhere. In order to save bandwidth, DNS servers will continue to serve out a “cached” or saved version of your old configuration until the “TTL” of those records runs out.

TTL is short for “Time To Live” or the maximum number of seconds a DNS server should ever cache your records. We say should because some DNS servers ignore the TTL and cache for longer. Porkbun DNS allows a minimum TTL of 300 seconds, or five minutes. According to our tests, records set with a TTL of 300 propagate to about 50% of the Internet after one minute and 95% of the Internet after five minutes. To check the propagation of a DNS record change, you can use a DNS propagation checker such as https://www.whatsmydns.net/

Max. time for a brand new domain to become accessible worldwide:
48 hours.

New registrations can take a while to propagate out through DNS, although usually most name servers will see the new domain within a few hours. Porkbun informs the appropriate registry of your new domain immediately, but it can take some time before the registry makes that information public. This may be why your recently-purchased domain might not receive web requests or emails for some hours after registration.

Max. time for a change to your Authoritative Nameserver to apply worldwide:
48 hours.

Similarly, if you change your Authoritative Nameservers in Porkbun’s Domain Management console, this change can take 48 hours to fully propagate across the Internet. Porkbun immediately submits any Authoritative Nameserver changes you make to the appropriate registry, but after that it’s pretty much out of our hands. To check the Authoritative Nameserver propagation, you can use a DNS propagation checker such as https://www.whatsmydns.net/ and select “NS” as the record type.

Max. time for a domain to transfer from one registrar to another:
five days.

ICANN policy allows for transfers that take less than five days, but it’s entirely up to the old (aka “losing”) registrar as to how long to delay the transfer. Some registrars always wait the full five days in an attempt to cut down on domain hijack attempts, for instance when the domain owner’s email account is breached.

The five day maximum is set by ICANN’s rules:

“Failure by the Registrar of Record to respond within five (5) calendar days to a notification from the Registry regarding a transfer request will result in a default “approval” of the transfer.”

source: https://archive.icann.org/en/transfers/policy-12jul04.htm

When you purchase a transfer, Porkbun sends a confirmation email to the domain’s administrative contact. The five day countdown begins when the transfer is confirmed by clicking the link provided in that email, not at the moment of purchase.

 

Domain expirations

Another area where there are a lot of hard-to-remember dates is the timeline of what happens after a domain expires. If you allow a domain to pass its expiration date without renewing it, your domain faces deletion. It’s easy enough to lose track of an upcoming domain renewal, which is why we recommend Porkbun users turn on auto-renew and attach a credit card to their account. But in case you didn’t and your domain expires, there’s still some leeway built into the system.

Length of Porkbun’s “Auto-Renew Grace Period”:
30 days.

This begins the moment your domain expires. There’s two subsequent grace periods that can occur after a domain expires. This is the one you want to be in. During this first grace period, you can renew a domain without incurring an extra redemption fee on top of your renewal cost.

ICANN grants registrars the leeway to set the Auto-Renew Grace Period at anywhere between 0-45 days, so be warned that other registrars might immediately skip this period and charge you a redemption fee the minute after your domain expires.

From ICANN’s rules:

Once your domain has expired, it will be in Auto-Renew Grace Period (for 0-45 days), followed by a 30-day Redemption Grace Period. At the end of the Redemption Grace Period, you will not be able to renew your domain name. Your domain name will be released for registration by third parties. Source: https://www.icann.org/resources/pages/expired-2013-05-03-en

How long Porkbun-registered domains will continue to resolve DNS requests after a domain has expired:
10 days.

We understand that lapses in registration happen, so our servers will continue to respond to DNS requests for the first 10 days of the Auto-Renew Grace Period to prevent service interruptions if there’s a few days’ lag before you renew your domain.

Length of the “Redemption Grace Period” for all registrars, including Porkbun:
30 days.

This 30 day window kicks in right after the end of the Auto-Renew Grace Period, so for domains registered at Porkbun, this 30 day window begins the 31st day after your domain has expired and extends to the 60th day.

During the Redemption Grace Period, you can no longer renew your domain for free. Instead, you can “redeem” (get back) your expired domain for an additional fee. Porkbun sets this fee at $120 in addition to the normal renewal price, which you’ll still need to pay. If your domain has been expired for more than 30 but less than 60 days, contact support@porkbun.com to agree to the $120 fee and begin the redemption process.

At the end of Porkbun’s Redemption Grace Period, it will have been 60 days since your Porkbun-registered domain expired. Your domain will enter “Pending Delete” status.

Length of the “Pending Delete” period following the Redemption Grace Period:
five days.

Once your domain is marked Pending Delete, there’s no turning back. All you can do is wait five days at which point your domain is released to the public and anyone can register it.

How to transfer a domain from GoDaddy to Porkbun

So, you’ve got a domain at GoDaddy that you want to transfer to Porkbun. Let’s do it!

Potential showstoppers

Before we start, answer the following questions:

Was your domain first registered 60 or more days ago? If so, great! If not, you’ll need to wait until the 60 day mark before transferring it to Porkbun. We feel your pain, but our hands are tied.

Has your domain been with GoDaddy for at least 60 days? Same deal as above. ICANN rules say a domain must stay at one registrar for 60 days before it can be transferred to another.

Did your domain expire recently, or is it about to expire? GoDaddy generally allows you 42 days once your domain expired to transfer domains to another registrar, but the exact figure varies by top-level domain. If it’s close, you may want to renew your domain with GoDaddy first before transferring it to Porkbun to prevent any interruption of service. Please note that domain transfers can take up to five days to complete. Please consult GoDaddy’s expired domain transfer policy or contact GoDaddy support for a definite answer about whether your expired domain will transfer in time.

Preparing your domain for transfer

Made it this far? Great! Next, let’s check to make sure your domain is ready to be transferred.

First up, make sure that your contact info at GoDaddy is up-to-date. If you’ve changed email addresses since you first registered your domain, now’s the time to update your domain contact info at GoDaddy. Specifically, the email address associated with your “Administrator” contact must be correct in order for your domain transfer to go through. If you don’t know how to change your contact info, GoDaddy provides a guide to help you through the process.

⚠️  WARNING: If your email address is out-of-date, update it. However, if you change your Organization name (or your First or Last name if there is no organization listed), you won’t be able to transfer your domain to Porkbun for an additional 60 days.

The second step to prepare is to unlock your domain at GoDaddy. This guide shows you how.

…and the third and final step:

If you purchased GoDaddy’s Protected Registration service, cancel it.

If you purchased GoDaddy’s Private Registration service, cancel it.

Get your authorization code

We’re almost there! You need to grab an authorization code (aka EPP key) from GoDaddy to prove that you’re you. This guide shows you how to get your code. GoDaddy will email it to you within 24 hours to the email address listed under your “Administrator” contact.

Initiate the transfer

Once you’ve got your code, go to https://porkbun.com/transfer

Type in your domain to be transferred under Domain Name, then copy the authorization code from your email from GoDaddy and paste it into the Auth Code field. Hit Submit.

Once you’ve paid Porkbun, Porkbun and GoDaddy will both send you emails asking you to confirm the transfer. Find the Porkbun email and click the provided link to confirm the transfer. Then, find the GoDaddy email and follow the instructions to confirm the transfer on their end. If you don’t receive the email from GoDaddy fairly quickly, follow this guide to manually approve the transfer.

Now we play the waiting game…

Pat yourself on the back for making it this far! Now that you’ve initiated the transfer, it can take up to five business days for it to complete. You’ll know your domain has transferred over once it shows up in your Domain Management area. You can check on the status of pending transfers by logging into your Porkbun account, clicking your username in the upper right, and clicking Transfer Management.

Web hosting, etc.

Once your domain is transferred over, you may want to move over any hosted web content, connect your domain at an existing web hosting service, or build a site from scratch.

If GoDaddy provided your web hosting in addition to your domain hosting, we can help you move your hosted WordPress, wiki, etc. over to Porkbun. Email support@porkbun.com with the specifics of what you’re moving over and we’ll come up with a plan to make it work. Our pricing for traditional web hosting is available here.

If you want to build a site from scratch but aren’t a developer, Porkbun has partnered with Weebly to offer a free site builder that allows anyone to build beautiful, practical, responsive websites. We’re proud of our site builder, and we think you’ll like it. Did we mention it’s free?

Finally, if you just want your domain to connect to existing hosting service, we’ve got that covered as well! We offer guides that show how to quickly connect your Porkbun-hosted domain to Wix, Squarespace or Weebly, or pretty much any other hosted web service.

How to update your Porkbun-hosted website via FTP

If you’ve purchased full-blown web hosting from Porkbun, you may be wishing there was an easy way to update your website via FTP. Well, there is! Here’s how:

Log into your Porkbun account and navigate to Domain Management.

If you’ve purchased traditional web hosting from Porkbun, you’ll see a green icon that looks like a bee hive just to the right of your domain name. That’s the link to take you to the Web Hosting screen. Click it.

screen-shot-2016-11-14-at-11-53-57-amOn the Web Hosting screen, click “Login” in the Control Panel box.

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Now that you’re logged into cPanel, click the “FTP Accounts” button in the “FILES” section.

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FTP Account settings

We’re now ready to set up the FTP account we’ll use to manually update our website. Let’s look at how we should set up the account to allow for easy FTP changes to your website.

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First up is the Log In field. Here’s where you’ll put the username you’ll use to log in over FTP. Some examples are: admin, webmaster, etc.

You may be surprised to see that you are asked for a Password. This is because you can set up multiple FTP accounts that are restricted to different areas of your website if desired.

Under Directory, type:

public_html

The above gives this FTP user access to your entire website. If you’d like to restrict access to a subfolder of your website, you can instead enter:

public_html/subfolder

The Quota can remain “Unlimited” unless you need to limit the amount of data that your user can upload to your website.

Once you’ve got everything looking right, click Create FTP Account to create the account. You’re now ready to log in!

Logging in

To retrieve your login credentials, click the gear icon or “Configure FTP Client” under FTP Accounts near the bottom of the page. screen-shot-2016-11-14-at-12-08-18-pm

Note that your FTP username is your Log In name @ your DomainYou must enter the entire FTP Username when logging in via FTP, not just the Log In name.

You can simply copy and paste the FTP Username and FTP Server into your FTP client, or you can also download pre-built configuration files for your FTP client of choice in the Configuration Files section. Click the blue “FTP Configuration File” that matches your FTP client, and a configuration file will download that can be imported into your FTP client by following the linked instructions underneath the download link.

Changes at Porkbun to Support ICANN’s new transfer policy

Recently, the Internet Corporation of Assigned Names & Numbers, aka ICANN, updated their policy previously known as the IRTP and now known simply as the Transfer Policy. Generally, these policy changes affect what happens any time the given name, organization, or email address associated with a Porkbun customer’s domain is updated; WHOIS privacy is turned on or off; or domains are transferred to another registrar.

The new Transfer Policy will go into effect on December 1, 2016. To comply with these changes, Porkbun is updating its Domain Name Registration Agreement and Terms of Service in a way designed to impact our customers as little as possible.

The new language allows Porkbun and its privacy service, Private by Design LLC, to act as your “Designated Agent” when you use the WHOIS Privacy on/off button in the Domain Management console. In case you haven’t used the feature before, if you click the grey glasses icon in your Domain Management console, WHOIS Privacy is activated, which shields your personal information from being published online. The changes to our policies will allow us to continue to offer this free, “one-click” privacy solution.

Additionally, we have included an explicit opt-out of the 60 day transfer lock imposed by ICANN’s policy following changes to the registered name holder’s information. In the case of removing WHOIS Privacy, for example, registrants are often required to discontinue using privacy prior to an inter-registrar transfer. We believe that locking a domain after WHOIS privacy has been removed may prevent registrants from being able to freely move their domains to the registrar of their choice. Opting out of this lock will not keep you from locking your domain after any such change, as you will still be able to lock/unlock your domain from within Porkbun’s Domain Management console.

Finally, any change to the listed registered name holder’s email, business name, or name found in Porkbun’s “Your Account” area will cause additional emails to be sent to confirm the change. Not responding to such messages will delay the requested changes.

Specific changes to language

In order to accommodate these changes to ICANN’s Transfer Policy while minimally affecting your experience using Porkbun.com to manage your domains, we’ve made the following change to our Domain Name Registration Agreement (DNRA):

You agree that Porkbun has the authority to act as your Designated Agent as defined in ICANN’s Transfer Policy. As your Designated Agent, Porkbun will maintain the right to approve requests to modify registrant information and changes in domain ownership, including the use of Porkbun’s WHOIS privacy service provider. You also expressly agree to opt out of the 60 day inter-registrar transfer lock following any Material Change of registrant information or domain ownership, as defined in ICANN’s Transfer Policy.

Private by Design LLC’s Terms of Service has also been updated to reflect the change:

You agree that Porkbun’s Domain Name Privacy Service [Private by Design] has the authority to act as your Designated Agent as defined in ICANN’s Transfer Policy. As your Designated Agent, Domain Privacy Service [Private by Design] will maintain the right to approve requests to modify registrant information and changes in domain ownership, including enabling and disabling WHOIS privacy. You also expressly agree to opt out of the 60 day inter-registrar transfer lock following any Material Change of registrant information or domain ownership, as defined in ICANN’s Transfer Policy.

Major .design usage from Facebook, Airbnb, T-Mobile

The benefits of new top-level domains (nTLDs) for companies and individuals that were never able to get a great .com are obvious. Now, they can have unique, short and brandable domain names and, with options like .design, they can add context in a way that .com never could.

Recently, there have been some really exciting developments for .design in particular. While it has already differentiated itself as one of the most successful new TLDs, it now seems to be one of the only extensions that is receiving significant traction with the world’s largest and hottest companies, which are creating sites like facebook.design, airbnb.design, medium.design, and telekom.design (from T-Mobile’s parent company, Deutsche Telekom).

What these sites all have in common is that they create a prominent place for design departments to highlight their work, establish themselves as design leaders and further bolster recruiting efforts. These companies allow their .com sites to focus on their core business and instead facilitate an ancillary discussion: they discuss how design supports and guides their business, who is behind their design, and give back to the wider design community.

Facebook.design has been live for months, but it received its most notable update on Oct. 17 when they released their iOS 10 GUI (Graphic User Interface) available for Photoshop, Sketch and Figma. Facebook was advertising facebook.design in user feeds:

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Simultaneous with the newest release, Facebook Designer Jeff Smith wrote about their goals in “Giving Back to the Design Community.” It’s clear that facebook.design is set to be an entirely new engagement point for the company, offering an opportunity to talk directly to a community as a leader that it never could via its primary .com site. As he says:

“Facebook.design is just getting started. Like most things at Facebook, it will be iterated on frequently. But we hope this becomes a place where designers can find great resources to grow as a designer and develop in their career. Ultimately, we hope we can help push our discipline forward.”

More recently, Facebook contributed further to the design community at large with the launch of origami.design, a prototyping tool used by Facebook’s own design team, now available to all.

We see the same thing looking at other sites; airbnb.design promotes Airbnb’s design events at their SF and NYC offices and as well functions as a general blog featuring a wide range of posts from UI designers to the interior designers of their offices. It also includes content that inspires the team artistically and creatively. It is clearly not their primary goal to get more designers booking rentals via airbnb.com. Instead, it allows them to become a vocal and recognized design destination and a top recruiter for designers.

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The value of thought leadership and community recognition for recruiting is even more clear at telekom.design. There, T-Mobile, a brand that is associated with the comparatively conventional business of telephones, is giving its design department an exciting edge. The beautiful site clearly conveys that they are a design driven company and introduces you to their impressive team. Naturally, the most prominent option on the site is the “Jobs” tab.

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What we see in well-known companies supplementing their .com sites with .design is a powerful statement on how important the collaborative culture of online design is to their success and how it guides their continued growth. The new .design domain allows major companies to cultivate design leadership and inspiring conversations in a way that would have never been possible on their main .com sites.

Smartshape.design: award-winning design

Since its inception in 1989, SmartShape Design has evolved from a one-man industrial design firm into an international organization. During that evolution, they opened up two offices in Cleveland, Ohio, as well as an office in Shenzhen, China, have grown to 20+ employees and produced a scope of work that has increased in both volume and vertical focus over time.

“Over the past decade we’ve expanded into a full-service consultancy that now offers in-house research facilities and full mechanical engineering capabilities along with our core expertise in industrial design. Additionally, SmartShape’s office in China operates as a contract manufacturer for projects of all shapes and sizes,” said Rachel Miller, SmartShape Design Marketing Coordinator.

With their firm now employing business strategists, program managers, engineers with advanced degrees, and experts in tooling and manufacturing, the company is now, more than ever, a one-stop shop for many prospective product producers. “We are a turn-key operation that allows companies to work with us to flesh out their product ideas from start to finish. We can serve clients who need it all, or for others who only need a portion, we’re able to provide services specific to the needs of any product development lifecycle stage.”  

As an industry, industrial design has been heavily affected by technological advancement. Considering that SmartShape has been in the business for close to 27 years, they’ve seen the brunt of it. “Shifts in technology have been one of the biggest changes [in this industry] – seeing technology evolve and making moves internally to adapt and meet the shift has been a fun challenge that we’ve been more than excited to meet head on, always moving to meet new needs.” Rachel told us, “Traditionally, our staff put pen to paper, but it’s all digital now. It will be interesting to see how the industry evolves even more to meet new and emerging design needs, modeling for advanced UX, wearable technology, and the age of the Internet of Things (IoT).”

Given the company’s willingness to adopt early, it should come as no surprise that SmartShape Design was so quick to find value in .design. “One of my colleagues came across a blog or a news story about .design becoming available and we hopped on it right away. We saw that .design was available and within two weeks we were smartshape.design.”

This wasn’t just a domain change, the SmartShape team also opted for smartshape.design email addresses, a company-wide pivot. Why were they prepared to make such a big change? “It is a shorter web address that says what we do and who we are, and conveniently and simply displays as our brand name. It made a lot of sense for us to take that leap,” said Rachel.

SmartShape moved from smartshapedesign.com to smartshape.design to make its domain shorter, more memorable and more “brandable.” These days, all of those qualities are in short supply in the .com namespace. On top of that, company names are almost always taken, illustrated by the fact that smartshape.com is a site for weight loss tools and training.
SmartShape was at the forefront of the .design movement. They got their domain only weeks after it launched on May 12th, 2015. Since then .design has added about 50,000 more registrations and is being used by companies such as Facebook, Medium and Airbnb. Rachel understood the potential from the beginning for a company in SmartShape’s industry, noting,  “In the future, when you’re looking for design, the .design extension instead of a .com extension could become the natural place to look on the web.”

Email setup – Outlook

If you’ve purchased email hosting at Porkbun and now you’re looking to access that email within your Microsoft Outlook account, look no further! What follows is a set by step guide to connecting the two accounts. If you get stuck on a step or encounter a bug, contact us a support@porkbun.com

  1. Log into your Porkbun account and click the envelope next to your domain name. If you’ve purchased email hosting already, you should see a screen that resembles this:Screen Shot 2016-08-02 at 4.56.32 PM
  2. Keep that page up, open up a new tab in your browser and navigate to your Outlook account. Once you’ve logged in click the gear icon in the top right hand corner of the browser. In the drop down menu, select “Connected Accounts”Screen Shot 2016-08-02 at 5.01.53 PM
  3. On the following page, choose “Other email accounts”Screen Shot 2016-08-02 at 4.37.32 PM
  4. Fill out the following fields as I have, substituting my email address and password for your own. IMPORTANT: this is the password that you set when you created your email, not your Porkbun account password.Screen Shot 2016-08-02 at 4.38.37 PM
  5. Select IMAP ConnectionScreen Shot 2016-08-02 at 4.39.02 PM
  6. Fill out the top half of the follow form with your own information. The password and Email should match what you entered on the previous page. Your username is your full email address. Mirror what I’ve typed in for the bottom half of the form.Screen Shot 2016-08-02 at 4.39.40 PM
  7. Your account is now connected! Let us know if you have any issues by contacting support@porkbun.com!Screen Shot 2016-08-02 at 4.39.56 PM